Use Case
OT Security Operations Center for 24x7 Monitoring
Industry: USE CASE | MANUFACTURING
No signup required!
Protecting Continuous Manufacturing Operations with 24x7 OT Security Monitoring
A glass container manufacturer running a continuous furnace and three forming and inspection lines had one engineer responsible for OT security alongside other network duties.
Existing tools generated alerts, but nobody reviewed them outside business hours. A weekend anomaly on the furnace control network went unnoticed until Monday.
Shieldworkz established 24x7 OT security monitoring and response, providing continuous coverage for the furnace and forming line networks without requiring the plant to build and staff its own around-the-clock security team.
Value proposition: Establish continuous OT monitoring, reduce after-hours alert gaps, detect anomalies faster, remove dependency on a single engineer, and provide a defined escalation path without disrupting continuous manufacturing operations.
OT Security Monitoring Challenges
Continuous manufacturing operations do not stop, and security monitoring cannot depend on one person being available during business hours.
When alerts go unreviewed during nights, weekends, holidays, or employee absences, security events may remain unnoticed until the next working day.
One-Person Coverage
A single engineer was responsible for OT security alongside other network duties.
No After-Hours Review
Alerts accumulated during nights, weekends, and holidays without being reviewed.
Continuous Furnace Operations
The furnace operated continuously, leaving no safe window for gaps in security monitoring.
Weekend Anomaly Missed
An anomaly on the furnace control network went unnoticed until the following Monday.
Single Point of Failure
Vacation, illness, or employee turnover could result in no OT security coverage.
Understanding the OT Monitoring Risk Landscape
Continuous-process manufacturing plants rely on always-on industrial control systems to operate critical production processes.
The challenge is not simply deploying security tools. Alerts must be continuously monitored, reviewed, and escalated by people who understand the operational environment.
When OT security depends on a single engineer or is limited to business hours, critical anomalies can remain unnoticed during nights, weekends, and holidays.
Generic IT monitoring may also lack the operational context needed to distinguish normal industrial activity from suspicious behavior affecting furnace DCS or forming line PLC networks.
Shieldworkz addresses this by combining passive asset discovery, OT-specific threat detection, alert tuning, continuous monitoring, defined escalation paths, incident response support, and governance reporting into a coordinated 24x7 OT security program.
Common Cyber and Operational Risks Affecting Continuous Manufacturing
OT security depending on a single engineer
Security alerts going unreviewed during nights, weekends, and holidays
Continuous furnace operations without continuous security coverage
Network anomalies remaining unnoticed for extended periods
Vacation, illness, or employee turnover creating security coverage gaps
Generic alerts lacking context about furnace and forming line operations
Excessive alert noise making it difficult to identify relevant events
How Shieldworkz Solves OT Security Monitoring Challenges
Shieldworkz delivers an end-to-end OT security monitoring program designed around the realities of continuous manufacturing operations.
Passive Asset Discovery
Asset and network visibility is established across the furnace and forming line environments to create a baseline for security monitoring.
24x7 OT SOC Monitoring
OT security analysts monitor the plant's network around the clock, not only during business hours.
OT Threat Detection
Detection capabilities are tuned specifically for the furnace DCS and forming line PLC networks.
Furnace-Specific Context
SOC analysts are trained to understand normal furnace and forming line traffic, helping distinguish expected activity from anomalies.
Threat Intelligence
Monitoring is focused on the specific ICS vendors and equipment operating within the plant environment.
Alert Tuning
Detection rules are calibrated over time to reduce unnecessary noise while maintaining visibility into relevant security events.
Defined Escalation Path
The plant engineer is contacted for confirmed and relevant events through a documented escalation process.
End-to-End 24x7 OT Security Monitoring Capabilities
Continuous OT Monitoring
Around-the-clock monitoring across furnace and forming line networks.
OT-Specific Threat Detection
Detection capabilities tuned for the plant's DCS, PLC networks, and industrial environment.
Asset and Network Visibility
A baseline of normal assets and network activity to support anomaly detection.
Alert Tuning
Detection thresholds refined to reduce noise while identifying events that require attention.
Furnace and Production Context
Monitoring supported by an understanding of the plant's specific architecture and normal operational behavior.
Defined Escalation Process
A clear path connecting SOC detection with plant response.
Incident Response Support
Assistance with containing and investigating confirmed security events.
The Business Value of 24x7 OT Security Monitoring
Continuous monitoring provides value beyond simply receiving more security alerts.
True 24x7 Monitoring Coverage
Continuous monitoring was established across the furnace and forming line networks.
Closed After-Hours Security Gaps
Night, weekend, and after-hours alert gaps were eliminated.
Faster Anomaly Detection
The time required to detect anomalies on the furnace control network was reduced from days to minutes.
Reduced Dependency on One Engineer
The plant's OT engineer was freed from constant alert triage and contacted only for confirmed events.
Clearer Security Response
A documented escalation process connected SOC detection directly to plant response.
Secure Your Continuous Manufacturing Environment
Your OT security monitoring should not stop when the workday ends.
Monitor continuously. Detect anomalies faster. Escalate the events that matter.
Talk to Shieldworkz OT Security Experts about establishing 24x7 monitoring and response across your manufacturing environment.
Schedule Your Free OT Security Consultation
Get the Full 24x7 OT Security Monitoring Use Case
Understand how Shieldworkz helped a glass container manufacturer establish continuous monitoring across its furnace and forming line networks, reduce anomaly detection time, eliminate after-hours security gaps, and create a clear escalation path for confirmed OT security events.
Book Your Consultation Today!
Get continuous OT visibility and 24x7 monitoring for your critical manufacturing operations. Book your consultation with Shieldworkz today.
