SecOps KPI Playbook
Translate metrics into operational resilience - the SecOps KPI Master Playbook
Operational Technology (OT) environments demand KPIs that protect safety, uptime and process integrity - not just IT-style checkboxes. The SecOps KPI Master Playbook by Shieldworkz explains how OT/ICS and IoT decision-makers can identify the right metrics, measure them without disrupting production, and turn those KPIs into board- and decision- ready outcomes.
Why OT/ICS needs a bespoke KPI approach
IT and OT have different priorities: while IT often tolerates short outages for patching, OT systems run 24/7 where downtime equals lost revenue - and in critical industries, risk to human safety. As more organizations fold OT under enterprise cybersecurity leadership, SecOps must report KPIs that speak to engineering, operations and compliance at once. Recent industry research confirms this shift in responsibility and budget focus - and that measurable metrics are the bridge between security teams and executive decision makers.
What this playbook gives you
This guide is practical and OT-first. It contains:
How to make OT security decisions based on the right KPIs
A prioritized KPI catalogue tailored to OT/ICS and IoT environments.
Measurement formulas, data sources and realistic collection methods that respect maintenance windows.
Playbook templates for incident triage, containment and post-incident reporting with KPI linkage.
Example dashboards and executive scorecards designed to translate technical telemetry into business impact.
Core SecOps KPIs every OT leader should track (with context)
Below are the high-value KPIs we emphasize in the playbook - each explained with OT constraints and the desired business outcome:
Mean Time to Detect (MTTD) - how quickly an anomaly or compromise is identified; measured per asset class.
Mean Time to Contain / Remediate (MTTC / MTTR) - speed of containment without breaching maintenance or safety constraints.
Dwell Time - time an adversary remains undetected in OT systems; critical for process safety.
Detection Coverage (%) - percent of critical assets with active monitoring or agentless visibility.
False Positive Rate - tuned for OT to reduce analyst fatigue and avoid unsafe interventions.
Patch/Configuration Compliance for Critical Assets - measured against approved maintenance windows.
Incidents by Severity / Business Impact - links security events to process downtime, safety events, or lost output.
Playbook Coverage (%) - percent of common incident types with validated, practiced playbooks.
Automation Rate - percent of alerts auto-enriched or auto-triaged vs. manual handling (improves analyst throughput).
Training & Readiness - percentage of SOC/OT analysts with hands-on drills completed.
These KPIs reflect modern SecOps thinking (MTTD, MTTR, escalation rates) and operational maturity paths for OT teams.
OT-specific measurements and maturity
OT needs KPIs that measure process impact, not just vulnerability counts. The playbook includes OT-centric metrics such as asset criticality tagging completeness, ICS-protocol anomaly detection rate, and measured change-window compliance - metrics shown to accelerate OT security maturity when tracked consistently.
Real outcomes - what leaders get
By implementing the playbook you can:
Reduce mean detection and containment times while avoiding production disruption.
Produce board-level dashboards that tie security spend to uptime and safety.
Demonstrate compliance and readiness for regulatory frameworks and audits.
Improve analyst efficiency and lower false positives for safer, faster decisions.
How Shieldworkz helps
Shieldworkz pairs this playbook with hands-on consultation and implementation: KPI instrumentation, dashboard templates, playbook testing workshops and a tailored runbook for OT constraints. We translate telemetry into measurable business impact - so CISOs, plant managers and operations heads can agree on priorities and budgets.
Ready to make your SecOps measurable and OT-safe?
Schedule a Demo to see the playbook in action with your live telemetry.
Download the Playbook to get the full SecOps KPI Playbook and sample dashboards.
Download your copy today!
Translate metrics into operational resilience - the SecOps KPI Master Playbook
Operational Technology (OT) environments demand KPIs that protect safety, uptime and process integrity - not just IT-style checkboxes. The SecOps KPI Master Playbook by Shieldworkz explains how OT/ICS and IoT decision-makers can identify the right metrics, measure them without disrupting production, and turn those KPIs into board- and decision- ready outcomes.
Why OT/ICS needs a bespoke KPI approach
IT and OT have different priorities: while IT often tolerates short outages for patching, OT systems run 24/7 where downtime equals lost revenue - and in critical industries, risk to human safety. As more organizations fold OT under enterprise cybersecurity leadership, SecOps must report KPIs that speak to engineering, operations and compliance at once. Recent industry research confirms this shift in responsibility and budget focus - and that measurable metrics are the bridge between security teams and executive decision makers.
What this playbook gives you
This guide is practical and OT-first. It contains:
How to make OT security decisions based on the right KPIs
A prioritized KPI catalogue tailored to OT/ICS and IoT environments.
Measurement formulas, data sources and realistic collection methods that respect maintenance windows.
Playbook templates for incident triage, containment and post-incident reporting with KPI linkage.
Example dashboards and executive scorecards designed to translate technical telemetry into business impact.
Core SecOps KPIs every OT leader should track (with context)
Below are the high-value KPIs we emphasize in the playbook - each explained with OT constraints and the desired business outcome:
Mean Time to Detect (MTTD) - how quickly an anomaly or compromise is identified; measured per asset class.
Mean Time to Contain / Remediate (MTTC / MTTR) - speed of containment without breaching maintenance or safety constraints.
Dwell Time - time an adversary remains undetected in OT systems; critical for process safety.
Detection Coverage (%) - percent of critical assets with active monitoring or agentless visibility.
False Positive Rate - tuned for OT to reduce analyst fatigue and avoid unsafe interventions.
Patch/Configuration Compliance for Critical Assets - measured against approved maintenance windows.
Incidents by Severity / Business Impact - links security events to process downtime, safety events, or lost output.
Playbook Coverage (%) - percent of common incident types with validated, practiced playbooks.
Automation Rate - percent of alerts auto-enriched or auto-triaged vs. manual handling (improves analyst throughput).
Training & Readiness - percentage of SOC/OT analysts with hands-on drills completed.
These KPIs reflect modern SecOps thinking (MTTD, MTTR, escalation rates) and operational maturity paths for OT teams.
OT-specific measurements and maturity
OT needs KPIs that measure process impact, not just vulnerability counts. The playbook includes OT-centric metrics such as asset criticality tagging completeness, ICS-protocol anomaly detection rate, and measured change-window compliance - metrics shown to accelerate OT security maturity when tracked consistently.
Real outcomes - what leaders get
By implementing the playbook you can:
Reduce mean detection and containment times while avoiding production disruption.
Produce board-level dashboards that tie security spend to uptime and safety.
Demonstrate compliance and readiness for regulatory frameworks and audits.
Improve analyst efficiency and lower false positives for safer, faster decisions.
How Shieldworkz helps
Shieldworkz pairs this playbook with hands-on consultation and implementation: KPI instrumentation, dashboard templates, playbook testing workshops and a tailored runbook for OT constraints. We translate telemetry into measurable business impact - so CISOs, plant managers and operations heads can agree on priorities and budgets.
Ready to make your SecOps measurable and OT-safe?
Schedule a Demo to see the playbook in action with your live telemetry.
Download the Playbook to get the full SecOps KPI Playbook and sample dashboards.
Download your copy today!
Translate metrics into operational resilience - the SecOps KPI Master Playbook
Operational Technology (OT) environments demand KPIs that protect safety, uptime and process integrity - not just IT-style checkboxes. The SecOps KPI Master Playbook by Shieldworkz explains how OT/ICS and IoT decision-makers can identify the right metrics, measure them without disrupting production, and turn those KPIs into board- and decision- ready outcomes.
Why OT/ICS needs a bespoke KPI approach
IT and OT have different priorities: while IT often tolerates short outages for patching, OT systems run 24/7 where downtime equals lost revenue - and in critical industries, risk to human safety. As more organizations fold OT under enterprise cybersecurity leadership, SecOps must report KPIs that speak to engineering, operations and compliance at once. Recent industry research confirms this shift in responsibility and budget focus - and that measurable metrics are the bridge between security teams and executive decision makers.
What this playbook gives you
This guide is practical and OT-first. It contains:
How to make OT security decisions based on the right KPIs
A prioritized KPI catalogue tailored to OT/ICS and IoT environments.
Measurement formulas, data sources and realistic collection methods that respect maintenance windows.
Playbook templates for incident triage, containment and post-incident reporting with KPI linkage.
Example dashboards and executive scorecards designed to translate technical telemetry into business impact.
Core SecOps KPIs every OT leader should track (with context)
Below are the high-value KPIs we emphasize in the playbook - each explained with OT constraints and the desired business outcome:
Mean Time to Detect (MTTD) - how quickly an anomaly or compromise is identified; measured per asset class.
Mean Time to Contain / Remediate (MTTC / MTTR) - speed of containment without breaching maintenance or safety constraints.
Dwell Time - time an adversary remains undetected in OT systems; critical for process safety.
Detection Coverage (%) - percent of critical assets with active monitoring or agentless visibility.
False Positive Rate - tuned for OT to reduce analyst fatigue and avoid unsafe interventions.
Patch/Configuration Compliance for Critical Assets - measured against approved maintenance windows.
Incidents by Severity / Business Impact - links security events to process downtime, safety events, or lost output.
Playbook Coverage (%) - percent of common incident types with validated, practiced playbooks.
Automation Rate - percent of alerts auto-enriched or auto-triaged vs. manual handling (improves analyst throughput).
Training & Readiness - percentage of SOC/OT analysts with hands-on drills completed.
These KPIs reflect modern SecOps thinking (MTTD, MTTR, escalation rates) and operational maturity paths for OT teams.
OT-specific measurements and maturity
OT needs KPIs that measure process impact, not just vulnerability counts. The playbook includes OT-centric metrics such as asset criticality tagging completeness, ICS-protocol anomaly detection rate, and measured change-window compliance - metrics shown to accelerate OT security maturity when tracked consistently.
Real outcomes - what leaders get
By implementing the playbook you can:
Reduce mean detection and containment times while avoiding production disruption.
Produce board-level dashboards that tie security spend to uptime and safety.
Demonstrate compliance and readiness for regulatory frameworks and audits.
Improve analyst efficiency and lower false positives for safer, faster decisions.
How Shieldworkz helps
Shieldworkz pairs this playbook with hands-on consultation and implementation: KPI instrumentation, dashboard templates, playbook testing workshops and a tailored runbook for OT constraints. We translate telemetry into measurable business impact - so CISOs, plant managers and operations heads can agree on priorities and budgets.
Ready to make your SecOps measurable and OT-safe?
Schedule a Demo to see the playbook in action with your live telemetry.
Download the Playbook to get the full SecOps KPI Playbook and sample dashboards.
